Frequently Asked Questions

What is chimney sweeping, and why is it important?

Chimney sweeping removes creosote and debris from your chimney, preventing chimney fires and ensuring safety.
What is included in a chimney inspection?

Our team visually inspects the chimney structure, checks for obstructions or damage, and inspects the flue for proper drafting.
How often should I have my chimney swept and inspected?

It's recommended to have your chimney swept and inspected annually, but frequent use may require more servicing.
What are some common signs that my chimney needs repair?

Cracked bricks, water damage, and discoloration near the chimney are all common indicators of needed repairs.
How can I prevent chimney fires?

Regular chimney servicing and using dry, seasoned wood while avoiding burning trash or other materials can prevent chimney fires.
How do I choose the right chimney sweep company?

Look for licensed and insured companies with a proven track record of quality service and customer satisfaction.
What is a chimney cap, and why is it important to have one installed?

A chimney cap prevents debris, animals, and water from entering the chimney, protecting it and improving efficiency.
How long does a typical chimney sweep appointment take?

Usually one to two hours, depending on the size and condition of the chimney.
What payment methods do you accept for your services?

Cash, check, and credit card payments are all accepted.
What areas do you serve, and do you offer emergency services?

We provide services to Dowagiac, MI, and surrounding areas, including Granger, IN; South Bend, IN; Mishawaka, IN; and St Joseph, MI. Emergency services are also offered.
What are some customized chimney services you offer?

We provide customized service packages to fit the specific needs of your fireplace.
What is included in a Level 2 chimney sweep service?

A video scan is included in addition to Level 1 services. We also inspect the chimney exterior and interior, including attics, crawl spaces, and basements.
What sets you apart from other chimney sweep companies?

Our 40+ years of experience, family-owned business, and genuine care for our customers set us apart from the competition.